The right help, at the right place, at the right time
The Kensington and Chelsea Advice Partnership is a collaboration between Citizens Advice Kensington and Chelsea, Nucleus Legal Advice Centre and the North Kensington Law Centre to make it easier than ever for residents of the Royal Borough of Kensington and Chelsea to access advice services.
No wrong
front door
Proudly Kensington
and Chelsea
Part of your
community
Our services all in one place…
Web resources
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The Citizens Advice Kensington and Chelsea Chatbot can help you to find an answer to common queries. Click the icon in the bottom right hand corner of this page.
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See what benefits you could be entitled to by using our free better off benefits calculator.
Phone services
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For general enquiries call Citizens Advice for free on 0808 278 7982 (Monday - Friday, 9am - 5pm).
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For help making a Universal Credit application call Citizens Advice's Help to Claim line for free on 0800 144 8 444 (Monday - Friday, 8am - 6pm)
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For help with a consumer issue such as goods or services bought or sold, call Citizens Advice's Consumer Helpline for free on 0808 223 1133 (Monday - Friday, 8am - 6pm)
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For help with a debt issue scall Citizens Advice's Debt Helpline for free on 0800 240 4420 (Monday - Friday, 9am - 8pm, and Saturday 9.30am to 1pm).
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Call Nucleus on 020 7373 4005
(Monday - Friday, 10am - 4pm) -
In-person services
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Welfare Benefit issues - North Ken Law Centre @ Al-Hassaniya Moroccan Women's Centre, W10 5PA (2pm - 5pm).
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Any issue - Citizens Advice @ Chelsea Theatre, SW10 0DR (12pm to 2pm).
Any issue - Nucleus @ 298 Old Brompton Road, SW10 0DR (10am - 1pm).
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Debt and income issues - Nucleus @ Notting Hill Community Church, Kensington Park Rd, London, W11 2ES (10am - 1pm)
Any issue - Citizens Advice @ Kensington Town Hall Customer Service Centre, W8 7NX (11am to 1pm).
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Any issue - Nucleus @ 298 Old Brompton Road, SW10 0DR (10am - 1pm)
Any issue (except debt) - North Ken Law Centre @ Dalgarno Community Centre, W10 5LE (10am to 1:30pm).
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Any issue - Citizens Advice @ Kensington Leisure Centre, W10 6EX (9am to 11pm).
