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Service Closure

Friday 10th July

Please note that Citizens Advice Kensington and Chelsea will not be providing a service on Friday 10th July due to staff training.

The following services will not be available on this day: Adviceline & Kensington Leisure Centre drop-in service

All services will resume as normal on Monday 13th July. We apologise for any inconvenience this may cause and thank you for your understanding.

We are Citizens Advice Kensington & Chelsea

We’re a local charity that offers free, independent, confidential and impartial advice. We support people who live, work or study in Kensington and Chelsea with benefits, housing, debt, work, immigration, family issues and the cost of living.

Free, confidential, impartial and independent advice

Call our adviceline 0808 2787982

Monday-Friday ( 10 am - 4 pm )

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Find information online

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Search the national Citizens Advice website for information on benefits, debt, housing, employment, immigration, family, consumer issues and more.

Need help with Universal Credit?

Our national Help to Claim service can help you make a new claim for Universal Credit, from opening your account to receiving your first full payment.

  • Call the helpline on 0800 144 8444
  • Call 18001 then 0800 144 8444 if you can't hear or speak on the phone – you can then type what you want to say.
  • Use the SignVideo service if you need to speak to an adviser with a BSL interpreter.

Annual General Meeting (AGM) 2026

Join us for the Citizens Advice Kensington and Chelsea Annual General Meeting (AGM) 2026.

  • Date: Tuesday 21 July 2026

  • Time: 4:30 pm

  • Venue: 37 Pembroke Road, London, W8 6PW

If you would like to attend, please email communicate@citizensadvicekc.org.uk to confirm your attendance.

We look forward to welcoming you.