Citizens Advice is a network of independent advice charities. When we say we’re for everyone, we mean it. People rely on us because we’re independent and totally impartial. We want to bring change in society through our advice, research and campaigns.
At Citizens Advice Kensington and Chelsea, we look for people who share our mission and can bring their skills to a variety of roles. If you’re exploring a career in the charity sector, whether you’ve worked in the sector before or not, then a career at Citizens Advice Kensington and Chelsea could be for you.
Work with us
Our vacancies
Chair (or Co-Chair) of the Board of Trustees (Voluntary Role)
We are looking for a new Chair or Co-Chair to lead our established and committed trustee board and help shape a new and exciting phase of our development. We have recently secured five years of core funding from the Royal Borough of Kensington & Chelsea as the lead partner in an Advice Partnership with two other voluntary organisations.
We are also part of the London Citizens Advice Service which has been recently established. We are looking forward to working more closely with other London Citizens Advice services and collectively accessing additional funding streams to expand our offering to our clients.
The Chair(s) lead(s) our Board of Trustees to ensure that we continue to remain a well-run organisation meeting our charitable objectives and doing the best possible work for our beneficiaries, staff, volunteers, and funders.
Key challenges over the coming year that you will play a key role in include:
Developing the Advice Partnership and deepening partnerships with other Voluntary Sector organisations in the Borough
Continue to evolve new ways to reach our clients, particularly those who have not traditionally accessed our services but are in need of our support.
Broadening our sources of funding so that are not reliant on any single funder and are able to expand our services
You will act as a critical friend to the management team, working closely with the CEO and holding them to account where necessary. Your impartiality, fairness and the ability to respect confidences are also very important to us.
If you would like to discuss any aspect of our work and this position, we encourage you to please contact Co-Chair Kate Blagden on kate.blagden@citizensadvicekc.org.uk.
For full details please download the role description below.
Trustee
(Voluntary Role)
We are interested in hearing from candidates with relevant experience across skills such as finance, fundraising, strategy, legal, change and / or service delivery and people leadership. We typically look for a minimum of three years relevant experience gained in the private, public or third sector. Your experience might also include skills gained through volunteering or your own personal experiences.
As a trustee you will need to:
Understand and accept the responsibilities that come with being a trustee.
Have the ability to think strategically and exercise good independent judgement.
Come with an open mind and be non-judgmental, respecting views, values and cultures that are different to your own.
Collaborate with trustees, staff and volunteers to support Citizens Advice Kensington & Chelsea to deliver its service to our clients and community.
Have good listening, spoken and written communication skills.
Be willing to learn about Citizens Advice Kensington and Chelsea’s mission, services and clients. You’ll also need to complete mandatory training modules, including Trustee induction, and continuous learning appropriate to your role.
Citizens Advice is a charity that believes in equity and diversity, and we believe that an inclusive and diverse Trustee Board will help us achieve our aims. We particularly welcome applications from people we would like to see better represented in our organisation and sector: people of colour, LGBTQ+ and disabled people.
If you would like to discuss your interest in the role, or any aspect of our work, we encourage you to please contact Trustee Joy Rhoades on joy.rhoades@citizensadvicekc.org.uk.
For full details please download the role description below.